Airlines Reviews

Airlines featured: Air France, British Airways, Swiss, Lufthansa, Aer Lingus, Finnair, Alitalia, Austrian Airlines, All Nippon Airlines, Japan Airlines, Air China, Eva Air, Asiana Airlines, Air Eastern China, Delta Airlines

Classes featured: Economy, Economy Plus (security exit seats), Premium Economy, Business

(*) avoid!!!
** bleh
*** good
**** perfect

Please go here to read tips about how to ensure you don’t miss your connecting flight, and how to prepare for missing luggage.

Air France **** and (*)

Class: Premium Economy (to SF) ****, Economy Plus (from SF) (*)
Geneva – San Francisco, May 2013
Stopover : Paris Charles-de-Gaulles
Food : Premium Economy offered fantastic grilled shrimps as a bonus. The regular meal, served on the way back, was a delicious beef stew.
Comfort : Premium Economy was fantastic, but Economy Plus was a nightmare. Economy Plus are the seats at the security exit. These seats are narrower than regular seats due to being encased in a plastic shell where regular seats only have an armrest. This removes the small breathing space your hips/thighs can have. To make things worse, my seat was a window seat. I not only had no window, but no space for my shoulders, legs and feet due to a huge bump in the wall for the door. I have flown in Economy Plus before and this is the first time I saw such a shitty cabin design.

British Airways  (*)

Class: Economy
Geneva -Tokyo, June 2007
Stopover : Heathrow
Food : I don’t remember anything about it except how horrible it tasted
Comfort : seats were too hard
Staff : cold and generally unpleasant
Note : my luggage was left behind, not lost, and took more than 3 days to be sent to me after numerous calls and emails to both the airport and the airline. My stopover was 45 minutes long, for one of the biggest airport in the world – just the travel time between both terminals took 60 minutes, I had to change buses twice. Thankfully the second flight was 3h late, no reason given, so I caught it. The return flight was 6h late, no reason given either, so I was placed on Japan Airlines instead for an immediate departure. This is the only thing British Airways did right in my opinion.

Japan Airlines ***

Class: Economy
Tokyo – Geneva, August 2007
Stopover : Rome
Food : great dessert, mediocre meal
Note : nothing to add, seats were pretty comfy

Coming soon: Class: Premium Economy, Dublin-Tokyo, March 2017. Stopover: Helsinki

All Nippon Airlines ****, *** and **

Class: Economy
Paris – Tokyo, October 2007 ***
Direct. Small seats.
Tokyo – Paris, October 2007 ***
Direct. Small seats.
Tokyo – Miyakojima, July 2009 **
Escale : Naha (Okinawa) Small seats.
Miyakojima – Tokyo, July 2009 **
Escale : Naha (Okinawa) Small seats.
Séoul – Fukuoka, October 2010 **
Direct. Small seats.
Tokyo – Kagoshima, juin 2012 **** Dreamliner Boeing B 787-900
Direct. Incredible plane. Huge windows, huge personal screen, wide seats, gorgeous cabin all around
Fukuoka – Sapporo, July 2012 **
Direct. Small seats.
Sapporo – Osaka, July 2012 **
Direct. Small seats.

Alitalia **

Class: Economy
Geneva – Tokyo, November 2008
Stopover : Rome
Food : same as Japan Airlines: great dessert, mediocre meal
Comfort : itchy fabric on the seats

Lufthansa ***

Class: Economy
Tokyo – Geneva, December 2008
Stopover: Frankfurt
Geneva – Tokyo, June 2010
Stopover: Frankfurt
Food : same menu as Alitalia and Japan Airlines
Comfort flight 1 (747-400) : Seats are not too small, comfort is fine
Comfort flight 2 (A380) : awesomeness!

Austrian Airlines ****

Class: Economy
Geneva – Tokyo, July 2009
Stopover: Vienna
Tokyo – Geneva, July 2009
Stopover: Vienna
Zurich – Beijing, September 2011
Stopover: Vienna
Tokyo – Geneva, October 2011
Stopover: Vienna
Food : main meal is classic plane food, however the staff offers snacks constantly during the flight. Every 2-3 hours, they bring piping hot bread to everyone, and towards the end you’ll get instant noodles on top of the meal. Basically, you eat for the entire flight. In 2011, between Tokyo and Geneva, the main meals were fantastic, almost restaurant quality dishes.
Comfort : good
Staff : adorable

Finnair ****

Class: Economy Plus
Nagoya – Geneva, November 2010
Stopover: Helsinki
Food: same menu as Japan Airlines and Alitalia. In the shorter flight (Helsinki-Geneva), the meatballs were incredible
Comfort : the plane was empty. Each passenger had an entire row to themselves. On top of that, I was placed at the security exit (which didn’t have the inconvenient of Air France), so I feel like I can’t judge fairly.
Staff : funny, friendly and nice. Might have been due to how empty the plane was.

Asiana Airlines ****

Class: Business
Taipei – Seoul, October 2010
Direct
Food: simple snack
Note: I was upgraded secretly from Economy to Business, only finding out with about 10 other people once we entered the plane and were directed towards seats that were not ours. I have nothing to say

Eva Air **

Class: Economy
Osaka – Taipei, September 2010
Direct
Comfort : very small seats

China Airlines***

Class: Economy
Chengdu – Guilin, September 2011
Direct
Food : delicious noodles, restaurant quality
Note : 2h late, no explanation, but the food makes it worth it.

China Eastern Airlines**

Class: Economy
Xi’an – Chengdu, September 2011
Guilin – Shanghai, October 2011
Direct
Note : late by 1h30 for flight 1 ; left 1h early for flight 2 because everyone was there apparently. For a short domestic flight, the company is fine.

Swiss ***

Class: Economy

Zurich – Berlin, August 2011
Direct
Zurich – Tokyo, June 2012
Direct
Geneva – London, April 2013
Direct
Amsterdam – Geneva – Dublin, June 2015
Direct
Dublin – Geneva, November 2015
Direct
Food: basic airplane food. European flights offer Swiss chocolate. Intercontinental flights always have nice desserts
Comfort : OK for European flights. NOT OK for Intercontinental unless you take the middle row. Avoid the sides at all costs.

Delta Airlines **
Class: Economy
Shanghai – Tokyo, October 2011
Direct
Los Angeles – San Francisco, June 2013
Direct
Food : OK
Comfort : good
Note : (Shanghai-Tokyo) they didn’t let us take our liquids on board. The ones we bought in the duty free zone, including expensive perfumes and alcohol that, you know, you buy as gifts just before your flight, AS ALWAYS. After verifying on their website, they do allow them, like any other company, but they decided to be dicks that day. They actually put everything into the trash. They didn’t let us go back to the store to get a refund because “we’re boarding now”.

Aer Lingus ***

Class: Economy
Dublin – Geneva, November 2014
Direct
Dublin – Amsterdam, June 2015
Direct
Dublin – Orlando, October 2016
Direct
Food: not free on European flights. Intercontinental: Orlando-Dublin, pretty nice beef stew
Note : for European flights, Aer Lingus is pretty much a Low Cost company and works almost the same way as Easy Jet(except you do have your own reserved seat). It’s a regular company for Intercontinental flights.